Mayer Consulting Services Ltd.

QuickBase Client Real Examples

1. Org Name: National Seminars GroupTitle: Director of Digital ContentApplication Type: Content Management System

   I’ve produced over 700 video objects for use in training. These videos have the high-quality master original files, streaming FLV files, and even streaming Windows Media Server versions. I created a content management system in QuickBase that points to our different servers where these are housed. Each QuickBase record stores the key information like topic, length, and talent. Marketing and web designers can search the database and click a preview button to watch the different videos. They can then copy the file’s URL and use it in their code for web pages or downloads.

   This saves me countless hours each day and streamlines our workflow. Without it, we’d probably have to hire someone just to track everything. QuickBase is a godsend.

   Scott Skibell

   Comment by Scott Skibell – January 15, 2009 @ 9:24 am

2. Org name: SAGE Systems Technologies,LLC (SAGE)Application Type: Project ManagementSAGE is a federal services contractor. We recently bid and won a large contract servicing communication sites for the U.S. Coast Guard throughout Alaska. There about 50 sites requiring scheduled preventive maintenance and casualty maintenance as needed. We promoted Quickbase in our proposal as a means to keep numerous stakeholders apprised of the status of all sites. As you can imagine, the state of VHF/UHF/HF and Data Link communications is critical to Coast Guard operations in Alaska.

   My understanding is that the District Commander is receiving a daily briefing on communication readiness on the basis of reports automatically distributed to certain Coast Guard officials.

   The key is that we were able to field an enterprise information system for this effort at zero cost to our client, since we pay for Quickbase from our overhead.

   Kingsley Klosson

   Comment by Kingsley Klosson – January 15, 2009 @ 11:28 am

3. Organization: MEDRAD, Inc.
   Title: Performance Excellence SpecialistApplication type: Employee Recognition SystemWe use QuickBase within our department to allow employees to recognize each other. We call it the BlingBling Thing, a FUN and INFORMAL award program, to reward serious contributions to positive attitude.
   Any employee can nominate any other employee
   Nominations and tracking are done right here in Quickbase
   The reigning Bling-a-Ding gets a traveling trophy
   The reigning Bling-a-Ding selects the next Bling-a-Ding at the end of a two-month long reign.
   Any employee may only reign (win) once every 2 months
   Criteria to be considered for selection include: teamwork, brighten my day, job well done, going the extra mile, & excellent support
   The Bling-a-Ding elect is presented with the award by the reinging Bling-a-Ding and the CFO/FF of the Bling-a-Dings in a creative & memorable manner (i.e. a BlingSing)
   Any individual to get 10 nominations will receive a BlingRing from the BlingKing (by phone).
   Each year, the group will host a fabulous and eventful affair known as the BlingFling with all the year’s winners

   All of the above are tracked and managed in QuickBase.

   This has a great impact on employee satisfaction. It’s easy and fast to nominate someone and it’s fun to watch the chart on the home page change as nominations come in.

   Comment by Marisette Edwards – January 15, 2009 @ 2:51 pm

4. Phil Powis
   Organization: Mangiante Photography
   Title: Account Manager
   application types: project management, human resources, & customer service currently.We use quickbase to manager our photography projects from start to finish, from the date of scheduling, to the final delivery of goods and services. It has helped to eliminate the paper trail and keep everyone on the same page. So far, it has truly revolutionized the way we do business. We are very happy with the product. Recently started using it for human resources and time sheet entry, as well as tracking customer service issues.Thank you QB!

   T-Shirt Size – Medium.

   Comment by Phil Powis – January 16, 2009 @ 12:56 pm

5. Great stories so far! I really like the BlingBling Thing. I’ve also used QuickBase for the same kind of nomination process. It’s a great way to involve the team and recognize the times when people go above and beyond.Comment by Bill – January 16, 2009 @ 5:31 pm
6. As a Healthcare organization we have used Quickbase for a variety of purposes.We have created a Catering request calendar in Quickbase. With the automatic email notifications and the report capabilties, this has helped saved not only money noramlly spent on other types of software but many hours of data entry time.Our Business office has used Quickbase to automate a Daily Posting process. Each clerk saves over 15 minutes a day at the copy machine. Data entry errors are eliminated and calcuations are completed automatically. Paper shuffling from one tray to the next is a thing of the past.

   We also use Quickbase for our Provider recruitment. It is one place where the entire team can reveiw the resume, visit itinerary, search for past applicant’s, orientation,etc.

   Quickbase is also used for our vacation requests, employee recognition, agendas/minutes and our Hazard Material Inventories among many other applications.

   Quickbase has assisted staff with task accountability and projects run smoother when the entire team are aware of the issues and the timelines. The ability to share key data with our vendors has been most helpful. We would be lost without Quickbase!

   T-shirt size – Large

   Comment by Deb – January 19, 2009 @ 12:40 pm

7. We automated our expense reimbursement process with Quickbase. Users complete the forms online and reimbursement rates (for travel) are calculated for them. This process provides great communication between employer, manager and payroll, sending notices as the form moves from phase to phase. Our users are happy because we have reduced turn-around time for reimbursement. Managers are happy because they have easy access to reports that help them stay within their budgets.The system has also helped me as the application administrator because the burden of maintaining users has been given to the department managers. Each manager is responsible for maintaining a QuickBase group for his department. Since the manager knows which employees are transferring in or out before I do, he adds and removes users from his own group, improving security.T-shirt size: Medium

   Comment by Patti Dornacker – January 19, 2009 @ 2:17 pm

8. Insurance Company
   Provider Liaison, working with the provider population and their staffsWe built an application to track our contacts with our provider population. All of our providers and facilities are linked to the application so that as new providers/facilities are contracted they are automatically added to the Quickbase application.We track all of our contacts with our provider population including phone calls, emails, letters and site visits. This allows us to track and trend issues and to keep up with any follow-ups that might be required. We are also able to add in a separate contact list for key staff members at a specific location.

   This also works as a tickler file for us to get back to key people in our own organization. If we did not have the application it would be very difficult for us to keep track of all of our commitments and our follow-ups. We looked into other applications that we could have purchased. With Quickbase we saved a ton-o-money, we created an application specific for our needs, and we can customize the application as our needs change.
   Thanks,
   Lisa

   T-Shirt size small petite

   Comment by Lisa Carpiaux – January 19, 2009 @ 8:57 pm

9. We use quickbase for all our corporate applications in QuickBase and that it is way faster and easier to create, deploy, and manage solutions than any other product that we have come across. Moving to quickbase is one of the smartest move that our firm has ever undetaken. We have successfully integrated our 15 offices in 5 countries and various business groups using workflow applications created in quickbase. I cant think of any other solution that’s as complete as quickbase.Thank you quickbase team for your awesome support!Comment by Prakash Raju – January 20, 2009 @ 1:08 am
10. The name of the organization where you use QuickBase: eModeration Limited and eModeration IncorporatedYour title: Tamara Littleton, CEOWhat you use QuickBase for including the type of application, how it relates to your business, and…

    eModeration (www.emoderation.com) is a specialist outsourced UGC moderation company, ranking some of the biggest brands in the world amongst its clients. Companies like Nokia, Disney, MTV, O2 and Procter & Gamble rely upon eModeration’s round-the-clock vigilance to avoid the legal and moral issues arising from unmonitored, illegal content appearing on an online community or user generated space.

    With offices in London, New York and Los Angeles, and over 65 staff working in different locations – including the UK, the USA, Belgium, Canada, Germany, Italy, Spain, Switzerland and Australia – and on a variety of systems, eModeration is primarily a virtual organisation.

    We are expanding the applications we use all the time, but currently we use:

    1. ‘Shift Report’ application, moderation teams enter data regarding shift performance . This enables us to check that we are fulfilling contractual obligations, perform quality assurance, provide our clients with reports (complete with drill down facility to each moderation decision). Cross tabular queries provide us with valuable industry insights which we are able to offer back to clients in order to help them develop their moderation systems.

    2. ‘Time Cards’ Application, recording staff working hours. How long is each staff member working and on what? This helps us measure the profitability of different projects and look after staff welfare.

    3. ‘Sales Force Automation’, our database of existing clients and new business leads. We can share sales leads, client contacts, keep on top of contract renewals and enable budget forecasting.

    4. ‘Project Tracking’ application, our database of each project’s rota and staffing requirements and contractual end dates. From this information we compile the work rota.

    5. ‘New Starter Manager’ Application, this project management system is designed to steer us through the processes required when new members join the company, sending out reminders to key staff to fulfil their admin tasks and tracking progress.

    6. ‘Staff Profiles’ Application, this is a database of staff experience, knowledge and preferences, allowing us to uniquely match staff skills to projects and staff up contracts rapidly.

    7. ´Project Status´ Application, this application allows us to track the progress of projects during the start up phase and on an ongoing basis.

    How QuickBase has made a difference in your business. Has it helped you save money? Make money? Make better decisions?

     

    • QuickBase has allowed us to expand both in terms of numbers of staff and volume of work we are able to handle concurrently
    • QuickBase has enhanced our professionalism, giving Clients an accurate, timely and well-presented view of their service offering
    • QuickBase has improved our accuracy and information for internal forward-planning
    • QuickBase has increased the visibility of, and ability to share, data within our company, which has no physical shared network
    • QuickBase has improved the stability and reliability of (in particular) our reporting and shift tracking systems
    • QuickBase has enabled us to drill data for industry learnings, invaluable for consultation work, training and PR
    • QuickBase has given us the potential to save money through increased efficiency and shared access

    • QuickBase is increasing the efficiency of our sales team through improved sales tracking 

    Comment by Tamara Littleton – January 20, 2009 @ 6:06 am

11. In 2002, our firm began to use QuickBase to help us manage the real estate development process and schedules of over 200 projects. We quickly learned that QuickBase is an amazing application and also realized the added value it would bring to the services we provide our clients. Since then we have developed numerous applications to help nationwide retailers track various aspects of their design, development and construction processes. Because of its flexibility, ease of use and customization, our clients quickly adopted and expanded their use of QuickBase to teams across their enterprises. QuickBase has measurably impacted their businesses by improving inter-departmental communication, workflow, work effort and fosters broader communication with external teams. The results of implementing QuickBase are immediate and our clients are very pleased with the time and cost savings it provides.Comment by Aurora Flores – January 20, 2009 @ 8:19 pm